Contact Marina Sands Resort
Have a question about your stay, room availability, or special requests? Our team is here to help you plan your visit to Marina Sands Resort in Blue Haven Bay, Koh Chang.
Frequently asked questions
What dining options are available at Marina Sands Resort?
Guests can enjoy a variety of dining experiences at Marina Sands Resort. Start your day with breakfast, relax with lunch or dinner at our restaurant, and discover a selection of Thai and international dishes prepared with fresh ingredients. Additional dining options are also available throughout Blue Haven Bay.
Is parking available at Marina Sands Resort?
Yes. Complimentary on-site parking is available for all hotel guests throughout their stay.
What measures does Marina Sands Resort take to ensure guest comfort and safety?
The comfort and well-being of our guests are our priority. Guest rooms and public areas are cleaned daily, and our team follows high standards of hygiene and maintenance to provide a safe, welcoming, and comfortable environment.
Does Marina Sands Resort offer contactless check-in and check-out?
Please contact our reservations team before your arrival if you require contactless check-in or check-out. We will do our best to accommodate your request whenever possible.
Which payment methods are accepted at Marina Sands Resort?
We accept major credit and debit cards, including Visa, Mastercard, and American Express, as well as cash payments. Please contact us if you have any questions about payment options.
What time are check-in and check-out?
Check-in starts at 2:00 PM, and check-out is until 12:00 PM. Early check-in and late check-out may be available upon request, subject to availability.
Is Marina Sands Resort pet friendly?
Yes. We welcome pets at Marina Sands Resort. Please review our Pet Policy or contact us before your arrival for details and conditions.
Does the resort provide Wi-Fi?
Yes. Complimentary high-speed Wi-Fi is available in all guest rooms and public areas.
How far is the beach from the resort?
Marina Sands Resort is located within Blue Haven Bay, just a short distance from Chang Noi Beach. A complimentary shuttle service is available for guests.
Can I book directly with the resort?
Yes. Booking directly through our website gives you instant confirmation, secure online payments, and access to exclusive offers available only for direct bookings.
Can guests use the facilities of Blue Haven Bay?
Yes. As a guest of Marina Sands Resort, you have access to many of the facilities and experiences available throughout Blue Haven Bay, including the swimming pool, marina area, restaurants, wellness facilities, and recreational activities.
What facilities are available within Blue Haven Bay?
Blue Haven Bay offers a variety of amenities, including a beachfront restaurant, swimming pool, marina, wellness facilities, beach massage, sauna, fitness area, kayak and stand-up paddleboard rentals, and scenic walking areas surrounded by tropical nature.
What facilities are available within Blue Haven Bay?
Blue Haven Bay offers a variety of amenities, including a beachfront restaurant, swimming pool, marina, wellness facilities, beach massage, sauna, fitness area, kayak and stand-up paddleboard rentals, and scenic walking areas surrounded by tropical nature.
Are water sports and activities available?
Yes. Guests can enjoy kayaking, stand-up paddleboarding (SUP), swimming, and other outdoor activities available within Blue Haven Bay. Our team will be happy to provide more information during your stay.
Can I dine at The Beach Club?
Absolutely. Guests are welcome to visit The Beach Club, located on Chang Noi Beach within Blue Haven Bay. The restaurant serves breakfast, lunch, dinner, cocktails, and refreshing drinks in a relaxed beachfront setting.
Is Blue Haven Bay suitable for families?
Yes. Blue Haven Bay is an excellent destination for families, offering spacious accommodation, outdoor activities, green spaces, a swimming pool, beach access, and family-friendly dining options.
Are there walking and cycling routes around the resort?
Yes. Blue Haven Bay features quiet roads and scenic waterfront paths that are ideal for walking, jogging, or cycling while enjoying the peaceful surroundings.
Why stay at Marina Sands Resort instead of a standard hotel?
Marina Sands Resort offers more than comfortable accommodation. As part of Blue Haven Bay, guests can enjoy access to a wide range of facilities, dining, wellness experiences, marina services, and recreational activities—all within one peaceful waterfront destination on Koh Chang.
